REPORTS TO: Associate Director of Group Sales and Events
FLSA STATUS: Full Time
The Manager, Events supports the successful execution of a wide range of Eastern State (ES) events, programs, and facility rentals. This role is responsible for managing all logistical aspects of events, from preparation through post-event cleanup and budget reconciliation. Serves as the primary point of contact once the event is confirmed internally or a rental agreement is finalized. Collaborates with internal departments, vendors, and clients, and manages an occasional Event Team. Must have the ability to be flexible and adaptive to changing needs, able to work autonomously and with initiative, and be adept at problem solving. Interacts effectively with individuals within and outside the ES, and develops an Events Team that is cooperative, collaborative, responsive, and proactive.
1. Pre-Event Planning and Coordination
Coordinates internal and external planning meetings to establish event logistics. Serves as the primary liaison for vendors, clients, and ES staff, maintaining clear and consistent communication throughout the process.
Leads or co-facilitates site walks with clients and vendors. Develops comprehensive Operations Plans covering schedule, staffing, event map, rain plans, vendor contacts, equipment, AV, and emergency protocol.
Oversees scheduling and coordination of all event staff, including catering and security when needed.
Oversees and manages the budget for each event, tracking expenses and staffing to ensure costs remain within the established parameters.
2. Day-of Event Execution:
Leads day-of event coordination, which includes supervising and participating in the physical set up of furniture, bars, and other equipment.
Manages vendor deliveries, setups, and breakdowns.
Proactively anticipates potential issues and troubleshoots and resolves any problems or emergencies that arise during the event.
Manages Event Team throughout and delegates responsibilities, ensuring proper coverage and compliance with CBA Rules and Regulations.
Post-Event Wrap-Up and Evaluation
Post-event, supervises and participates in breakdown, including the physical removal of furniture, food and beverage, bars, and other equipment and supplies, as well as the tidy return of these items to storage, cleaners, or other appropriate spaces.
Tracks attendance and completes a Post-Event Log that summarizes the event, including personal observations and recommendations for future improvements.
3. Other Responsibilities
Promotes event rentals, which may include, but is not limited to, outreach or attending event/venue sales functions.
Maintains event supply closets and inventory by keeping them clean, organized, and stocked with necessary items such as tablecloths, disposable goods, and ice.
Keeps all event-related documents up to date, including timelines, vendor contact lists, catering options, and equipment inventories.
4. Offers administrative and cross-departmental support to various projects.
Other duties as assigned.
5. Supervision
The Event Staff reports directly to this position when working events.
This position is responsible for recruiting, hiring; training Event Team Members
Ensues the Events Team is appropriately staffed for each event while adhering to budget guidelines.
Required Skills/Abilities:
Minimum of 5 years of experience in planning large-scale events that involve multiple stakeholders and diverse audiences.
Must have previous experience managing and guiding work of others. Experience working with Collective Bargaining Units preferred.
Bachelor’s degree.
Drivers License
Must be able to manage multiple tasks simultaneously and juggle multiple, competing priorities. Ability to work under conditions of constant change and adjustment.
A mature professional attitude is essential.
Strong organizational skills and experience in planning and executing special events of various sizes ranging from small single time events with a few dozen attendees to large multiday events.
Strong problem-solving skills, careful planning, multitasking, and time management skills are most critical. Excellent written and verbal communication skills are required
Firm understanding of Microsoft Office programs.
Physical Requirements:
Ability to sit for prolonged periods of time.
Ability to work in space where temperatures may vary to cold and hot
Must be able to move furniture and lift 40 pounds and assist with event setup/breakdown.
Remote work is not available for this position.
The role requires a flexible schedule, including availability for early mornings, evenings, weekends, and holidays. On non-event days, the standard schedule is Monday through Friday, 9:00 am. to 5:00 pm.
September 25th, 2025
Screening, Interview with HM, Interview with Senior Director
$24 - $25/hr.
Eastern State Penitentiary Historic Site is a museum interpreting the legacy of American criminal justice reform from the site of the world’s first penitentiary. The facility pioneered the large-scale use of solitary confinement in the early 19th century and housed approximately 85,000 people during its 142 years of operation. The building itself was an architectural wonder: it had running water and central heat before the White House, and its revolutionary wagon-wheel design has been copied by more than 300 prisons around the globe. Although the prison now stands in ruin, its story remains relevant today.
Today, Eastern State Penitentiary attracts hundreds of thousands of guests from around the world each year to explore the site’s fascinating past and contemplate some of the most critical issues facing our nation. Its innovative public history program draws connections to contemporary justice reform through an approach that values multiple perspectives, amplifies marginalized voices, and respects a broad range of visitors’ interests and learning styles. Eastern State Penitentiary Historic Site, Inc. is a 501(c)(3) Nonprofit Corporation that operates the penitentiary, a National Historic Landmark, as an historic site and museum.
Commitment to Diversity:
We strongly believe in the power of diversity, equity, and inclusion. We recognize that a diverse workforce brings together unique perspectives, experiences, and talents, leading to increased creativity, innovation, and better decision-making. As such, we actively seek out and value job applicants from all backgrounds, races, ethnicities, genders, sexual orientation, ages, or disability. Our commitment to DEI extends throughout our hiring process, ensuring equal opportunities and fair treatment for all candidates. We firmly believe that by fostering a diverse and inclusive workplace, we can create a stronger, more vibrant, and more successful organization.
Equal Opportunity Employer Statement
Eastern State Penitentiary Historic Site Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, gender expression, arrest record or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. ESPHS strongly believes in second chances and, as such, is committed to providing appropriate employment opportunities to those who have been incarcerated. As a condition of employment, all individuals who accept an employment offer must complete a criminal background check. Eastern State will review any criminal record and make appropriate employment decisions in accordance with applicable law and its policies.
Commitment to Diversity: We strongly believe in the power of diversity, equity, and inclusion. We recognize that a diverse workforce brings together unique perspectives, experiences, and talents, leading to increased creativity, innovation, and better decision-making. As such, we actively seek out and value job applicants from all backgrounds, races, ethnicities, genders, sexual orientation, ages, or disability. Our commitment to DEI extends throughout our hiring process, ensuring equal opportunities and fair treatment for all candidates. We firmly believe that by fostering a diverse and inclusive workplace, we can create a stronger, more vibrant, and more successful organization.